Frequently Asked Questions
Everything you need to know about our premium leather goods and accessories.
What types of leather do you use in your products?
We use only the highest quality top-grain and full-grain leathers, including vegetable-tanned hides and premium suedes, ensuring durability and a unique patina that develops over time.
How should I care for my Levy's leather items?
To maintain the longevity of your leather, we recommend using a specialized leather conditioner every 6-12 months and avoiding prolonged exposure to direct sunlight or extreme moisture.
What is your shipping policy for domestic and international orders?
We offer standard and expedited shipping across the United States. International shipping is available to select countries, with delivery times typically ranging from 7 to 21 business days depending on customs.
Can I return or exchange my purchase?
Yes, we offer a 30-day return policy for items in their original, unused condition with all tags attached. Please note that custom-made or personalized items are final sale.
Do your products come with a warranty?
We stand behind our craftsmanship. Levy's Leathers provides a limited lifetime warranty against manufacturing defects in materials and workmanship under normal use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.